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Home » Electronic Commerce » Call Centers
IEX Corporation
Workforce management and call routing software for call centers. Features include forecasting, agent scheduling, skills based scheduling, multimedia support, and intelligent routing of calls.
http://www.iex.com/

Amcat
Provides a comprehensive call center software solution. Includes CTI, IVR, ACD, VoIP, predictive dialer, and call management system.
http://www.amcat.com/

Concerto Software
Provider of customer interaction management software.
http://www.concerto.com/

Stratasoft, Inc.
Offers predictive dialers, automated dialers, and interactive voice response systems that offer enhanced software solutions for call centers of any size.
http://www.stratasoft.com/

Digisoft
Provides call center and CRM software solutions including predictive dialers, inbound and outbound, CTI, scripting and a unique agent interface for any size call center.
http://www.digisoft.com/

AmeriCall
Provides outsourcing of call center services using voice, text, and web based communications.
http://www.americall.com/

CallCenterOps
Dedicated to individuals working in call center environments world-wide. Features jobs, articles, magazines, business cases, and more
http://www.callcenterops.com/

CustomerLink
Full-service outsourced call center specializing in inbound and outbound direct sales of retail energy, telecommunications, durable medical equipment, and publications.
http://www.customerlinkone.com/

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